The days of thinking that ecommerce sites are just like any other basic website are long gone. Complicated checkout flows, multiple payment options, back-office order processing and fulfillment, marketing automation, accessibility compliance, and on and on. And then there's the ecommerce platforms themselves and tons of testing. Ecommerce sites are their own full blown products and warrant full product support. When Levain contacted us for help with their Magento 2.0 site they were frustrated by an outdated agency model where they were given a new site and then put into a maintenance contract. We quickly jumped in and did what we always do which is collaborative product development. Levain's happy and so are we. They give us free cookies.